Carpet Cleaning Questions Answered

Our minimum service charge is $149. This covers travel, equipment setup, and the professional-grade cleaning process. A standard room is defined as up to 200 square feet.

Standard Clean ($49.95/room): Pre Treatment + Hot Water Extraction. Superior Clean ($69.95/room): Adds PowerScrub agitation and Carpet Grooming. Premier Clean ($89.95/room): Adds Power Scrub & Deodorizer, Speed Drying, and a FREE Whole Room Protectant. All packages use professional hot water extraction.

Yes — we proudly offer 10% off for active military, veterans, seniors 65+, police officers, firefighters, and EMS personnel. Verification may be requested at time of service. Use the discount toggle in our online price calculator.

Never. The price we quote is the price you pay. There are no fuel surcharges, no after-hours fees, and no surprise charges. If anything unexpected comes up at the job, we will discuss it with you before proceeding.

Tile and grout cleaning is charged at $0.65 per square foot. For upholstery, the price is $89.95 per piece. Pet Stain & Odor Removal is $25 per treated spot. Use our online calculator for an instant custom estimate.

We use hot water extraction — also called steam cleaning — which is the method recommended by most carpet manufacturers. It injects hot water and cleaning solution deep into the fibers under high pressure, then immediately extracts the water along with dissolved dirt, bacteria, and allergens.

Standard and Superior Clean packages typically dry in 4–6 hours with good ventilation. Our Premier Clean package includes Speed Drying which dramatically reduces dry time, often under 2 hours.

Yes — but it requires the right treatment. Our Pet Stain & Odor Removal service uses UV light inspection to locate all affected areas (including spots invisible to the naked eye), followed by professional-grade enzyme treatment that breaks down urine crystals at the molecular level. This permanently eliminates the odor, not just masks it.

Absolutely. We serve residences, apartment complexes, offices, retail spaces, and commercial properties of all sizes. We can schedule early morning or evening appointments to minimize disruption to your business.

We clean all major carpet types including cut pile, loop pile, berber, frieze, shag, and commercial carpet tiles. Our technicians assess the fiber type before choosing the appropriate cleaning method and solution.

We specialize in carpet, tile & grout, and upholstery. For specific flooring questions, call us at 509-463-6380 and we can advise on the right approach.

We are available 24 hours a day, 7 days a week — including holidays. There are no after-hours fees or surcharges at any time.

We typically have availability within 24–48 hours. Many customers reach us and get same-day or next-day service. For a specific date, booking 3–5 days in advance is recommended.

The easiest way is our online price calculator at alpinecarpetcleaning.com/pricing — get an instant estimate in under a minute. You can also call us any time at 509-463-6380 for a phone quote.

We are based in Spokane Valley and serve all communities within a 30-mile radius, including Spokane, Liberty Lake, Cheney, Medical Lake, Deer Park, Mead, Veradale, Greenacres, Otis Orchards, Post Falls (ID), and more.

We ask that you move small and fragile items before our arrival. Our team can move standard furniture (sofas, chairs, beds) at no extra charge. Items we cannot move include electronics, pianos, and very heavy furniture.

It helps but is not required. Vacuuming beforehand removes loose surface debris and allows us to focus the deep clean on embedded soils and stains. If you cannot vacuum, do not worry — we can handle it.

We recommend staying off freshly cleaned carpets for at least 2–4 hours (less with our Premier Speed Drying service). Walk only with clean white socks if you must cross the carpet during drying.

We stand behind our work with a 100% satisfaction guarantee. If you are not satisfied with any aspect of your cleaning, call us within 24 hours and we will return to re-clean the area at no charge.